Embedding Sustainability

Stakeholder Engagement

We engage with all our internal and external stakeholders frequently. Our Stakeholder Relationship Committee regularly updates the list of issues raised by specific stakeholder groups and strives to establish effective feedback channels through which their concerns and issues are factored into our business planning and execution strategy.

We interact with the following six stakeholders groups who are either impacted by our organisation or whose actions can be expected to affect our strategy. Through varied engagement channels, we maintain frequent contact with our stakeholders, and these vital exchanges aid in the continuous improvement of our products and operations.

Stakeholder Groups

Engagement Platforms

How we create value

Stakeholder Groups

Customers

Engagement Platforms

  • Conferences
  • Customer Meets
  • Plant Visits
  • Surveys

How we create value

We continuously strive to improve our products and services by understanding our customers’ preferences via feedback at periodic intervals.

Stakeholder Groups

Employees

Engagement Platforms

  • Conferences
  • Engagements Surveys
  • Workshops
  • Employees’ Involvement in Organisations CSR Activities

How we create value

We developed a learning and development framework which allows our employees to widen their skills set and also prepare them for future leadership roles.

Stakeholder Groups

Suppliers

Engagement Platforms

  • Vendors Meets
  • Audits
  • IT-enabled Portal to Monitor Performance

How we create value

We support our suppliers in overcoming the challenges they face by engaging in periodic dialogue with them.

Stakeholder Groups

Technical Collaborators

Engagement Platforms

  • Steering Committee Meetings
  • Plant Visits

How we create value

We combine their technological strength and our manufacturing prowess along with our strong customer relationship to offer world-class products and solutions.

Stakeholder Groups

Community

Engagement Platforms

  • Community Visits
  • Interaction with Local Bodies in Areas of Operation
  • CSR Activities

How we create value

We conduct need assessment studies to identify the needs of the surrounding communities and develop CSR programmes accordingly.

Stakeholder Groups

Shareholders

Engagement Platforms

  • Annual Report
  • Press Releases
  • Investor Presentation
  • Corporate Website
  • Quarterly and Annual Results
  • Corporate Announcement on Stock Exchanges

How we create value

We focus on managing our financial capital prudently to drive sustained economic value generation, operate a business model that is viable for the long term and satisfy the expectations of our shareholders.